Call (225) 208-8822 Remote Rescue · $40

Every piece of your tech, under one number.

40 services covering most of what breaks, slows down, or never quite worked right — delivered by one engineer end to end. One number, one person, one standard.

Baton Rouge owned & operated 90-day guarantee
40 services
40 services
01 POPULAR

On-Call Tech Support

Twenty minutes one-on-one with a real engineer on video — most small problems resolved before you hang up.

Computers
02 HOME + OFFICE

New Computer Setup & Migration

New machine provisioned, data migrated from the old one, and everything working before I leave.

Computers
03 HOME + OFFICE

Virus & Malware Removal

Pop-ups, redirects, ransomware, and unwanted software — removed and hardened so it doesn’t come back.

Computers
04 HOME + OFFICE

Slow Computer Tune-Up

Startup in under 30 seconds — clearing bloat, optimizing startup, and adding an SSD if the drive is the bottleneck.

Computers
05 HOME + OFFICE

Passwords & Identity

A proper password-manager rollout and identity cleanup for the household, done in one afternoon.

Computers
06 NEW

AI Tools for Work

ChatGPT, Claude, and the right AI tools for your actual workflow — set up, trained, and useful from day one.

Computers
07 POPULAR

WiFi & Mesh Networks

Most dead zones are layout problems, not hardware problems — hardwired mesh installs that actually hold.

WiFi
08 HOME + OFFICE

ISP Troubleshooting

I deal with Cox, AT&T, and Starlink so you don’t have to — diagnosis, documentation, and escalation.

WiFi
09 HOME

Home Network Security Audit

Every device on your network assessed for security and access — done in an afternoon, documented in writing.

WiFi
10 HOME

Smart Home Setup

Lights, locks, thermostats, and shades consolidated onto one platform, configured for how you actually live.

Smart Home
11 HOME

Smart Thermostat Installation

Nest, Ecobee, or Honeywell installed and configured — including C-wire verification before anything is ordered.

Smart Home
12 HOME

Smart Lock Installation

Schlage, Yale, or August installed, app configured, and door alignment checked so the motor doesn’t burn out.

Smart Home
13 HOME

Smart Lighting Retrofit

Philips Hue, Lutron Caseta, or LIFX — installed, grouped, and automated so the family actually uses it.

Smart Home
14 HOME

Home Theater & Audio

One remote that works — display, receiver, sources, lights, all from a single press.

Theater
15 HOME

TV Wall Mount

TV on the wall, studs found, mount level, cables tucked — done in about ninety minutes.

Theater
16 HOME

TV Mount + In-Wall Cables

No visible wires from TV to wall — power and HDMI hidden inside the wall, clean finished look.

Theater
17 HOME

Streaming Device Setup

Apple TV, Roku, or Fire Stick — set up, signed in, and working in one Remote Rescue.

Theater
18 HOME

Soundbar & Speaker Setup

Soundbar or bookshelf speakers installed, paired to the TV, and calibrated to the room.

Theater
19 HOME + OFFICE

Backup & Recovery

A written backup plan and actual implementation — tested, documented, and recoverable when you need it.

Backup
20 HOME + OFFICE

Data Recovery — Failed Drive

Files from a failed, corrupted, or accidentally erased drive — recovered when possible, honest assessment when not.

Backup
21 HOME + OFFICE

Cloud Backup Setup

Backblaze, iCloud, or Google One configured and running — automated, tested, and documented.

Backup
22 BUSINESS

Small Office IT

Workstations, cloud migrations, email, and automations for teams of one to fifteen.

Office IT
23 BUSINESS

Microsoft 365 Setup

M365 Business stood up properly — email on your domain, SharePoint, Teams, and correct licensing.

Office IT
24 BUSINESS

Google Workspace Setup

Workspace for Business configured properly — Gmail on your domain, Drive structure, and email deliverability.

Office IT
25 BUSINESS

New Employee Workstation Setup

A new hire’s machine provisioned, enrolled in MDM, and ready to work on day one.

Office IT
26 HOME + OFFICE

Hurricane & Resilience

Backup internet, battery-backed gear, and a home office that stays online when Cox goes down.

Hurricane
27 HOME + OFFICE

LTE Failover Internet

Cellular backup that kicks in automatically when Cox or AT&T goes down — no manual switching.

Hurricane
28 HOME + OFFICE

UPS & Battery Backup Setup

Battery-backed network gear so WiFi and internet survive a brief power outage or flicker.

Hurricane
29 POPULAR

EMF Home Audit

Professional-grade meters mapping radio-frequency, electric, and magnetic fields across the home — with a written report and prioritized fixes.

Clean Living
30 HOME

Hardwired Network Conversion

Replace wireless mesh with shielded Cat6a runs to where you actually use the internet — same uptime, no constant RF in the bedroom.

Clean Living
31 HOME

Low-Power WiFi Design

Hardwired backbone with attenuated, scheduled APs in each living area — full coverage at a fraction of the RF output of consumer mesh.

Clean Living
32 HOME

Dirty Electricity Filters

Stetzerizer or Greenwave filters installed where the meter actually shows them moving — measured before, measured after.

Clean Living
33 HOME

RF Shielding (Paint & Window Film)

Conductive paint and shielding film for walls and windows — only where the audit shows external signal is the problem.

Clean Living
34 HOME

Circadian Lighting System

Lutron Caseta or RA3 set to shift color temperature with the sun — bright cool white in the morning, warm and dim by sunset.

Clean Living
35 HOME

Red Light Therapy Panel Mount

Heavy red-light panels mounted properly with hidden cabling — sized to the wall, anchored to studs, level the first time.

Clean Living
36 POPULAR

Private Cloud (Synology NAS)

Synology NAS configured as the household’s private cloud — photos, files, backups, all on hardware you own.

Technology Independence
37 HOME

De-Google Migration

Photos, contacts, mail, and files moved off Google to platforms that do not sell behavior data — staged, verified, no big bang.

Technology Independence
38 HOME

GrapheneOS Phone Setup

Pixel device flashed with GrapheneOS — Google-free Android with hardware-grade security and zero behavioral tracking.

Technology Independence
39 HOME + OFFICE

Self-Hosted Services

Bitwarden, Nextcloud, Jellyfin — running on your own hardware, accessed only by you. Configured for actual reliability.

Technology Independence
40 HOME

Concierge Management

Total technology stewardship. One number for everything under your roof, handled under one accountable relationship.

Concierge
+
For small business · Separate offerings

Run a small office? There’s a separate set of offerings for that.

Workstations, cloud migrations, HR and CRM platform moves, email and backups, automations, and light custom software, for teams of one to fifteen. Fixed-fee where possible, with a signed agreement before any work begins.

For larger software builds, our sister company New Ark Digital is ready to help.

Featured case study
HR platform migration
~50 employees moved from WorkBright into Zoho People. Fixed fee, 2–4 weeks, pilot-first. Written up in full.
Read the case study
Questions

Stuff folks ask before they book.

Don’t see yours? Start with a Remote Rescue and ask — if it’s not something I can help with, you’ll know in the first few minutes and the fee is refunded.

Do you charge a drive-out or diagnostic fee?
No drive-out fees. The $40 Remote Rescue replaces the traditional diagnostic fee. If I come to your home for paid work afterward, the $40 is credited toward the project.
Who actually does the work, you or a subcontractor?
Me. Red Cypress Pro is a one-person practice, no subcontractors, no rotating technicians. The engineer on the video call is the same engineer who shows up at your door.
What if I already bought equipment, will you install it?
Usually yes. On the Remote Rescue I’ll tell you candidly whether the equipment will do what you need. If it won’t, I’d rather say so before anything goes on the wall.
How does the 90-day guarantee work?
If anything I installed breaks within 90 days — hardware failure, connection issue, scene that stopped working — I come back and fix it at no charge. Parts are included when the failure is workmanship; at cost when it’s a manufacturer defect.
When do you actually show up, on time or in a window?
Precise start times for digital work. A Remote Rescue jumps on the call exactly at your scheduled time. No “between 1 and 4” for video work.

Professional arrival windows for in-home work. I respect your time. For in-home visits, I provide a 30-minute arrival window to account for Baton Rouge traffic. You’ll get an “On my way” text when I’m 15 minutes out so you’re never guessing.
Do you do ongoing support or monthly contracts?
Yes — that’s exactly what Concierge Management is. Monthly retainer, priority response, quarterly proactive visit, total stack stewardship. Most single-project clients don’t need it; households that want everything under one number do.
Can you just give me a quote over email?
Not honestly, no. Every home is different — walls, wiring, existing equipment, how you actually use the space. A Remote Rescue is the fastest path to an accurate number, and most projects have a real quote by the end of the call.
How far outside Baton Rouge do you go?
I cover East Baton Rouge Parish, St. George, Prairieville, Gonzales, and Central. Outside that area, reach out anyway — if the drive fits the scope, I’ll make it work. If not, I’ll tell you on the call and refund the fee.
What do you not do?
I don’t handle commercial buildings or apartment-complex wiring. I don’t do solar, HVAC, or work requiring an electrician’s license beyond low-voltage. And I don’t resell equipment I’m not installing.
Ready when you are

Not sure which one you need? That’s what the Remote Rescue is for.

About twenty minutes on video with the engineer. $40, credited toward any work that follows. Quick problems are often resolved on the call; larger projects leave you with a real quote.

Book a Remote Rescue Or call (225) 208-8822
Same-day reply during business hours.
Russell Loading…