Call (225) 208-8822 Remote Rescue · $40

Your tech worries, handled.

Fix it today. Pay when it's done.

The fix-it call you wish you could make. WiFi that holds, smart home that obeys, a printer that prints. The same person sets it up, writes it down, and answers when something needs attention later. No call centers, no scripts, no upsell.

10+ YRS computer engineering experience
1 PERSON start to finish, no handoffs
Trusted for homes and offices in
Mid-City / Capital Heights Garden District Spanish Town Willow Grove Harveston Bocage / Highland Road Shenandoah Southdowns Magnolia Woods / Kenilworth
The frustration

You've called, waited, googled.

What I do

Practical services for home and office.

Ten service areas covering most of what breaks, slows down, or never quite worked — plus the parts of your home environment most installers ignore. Each one priced per scope, written down before work starts, and backed by a 90-day workmanship guarantee.

Three ways to call this in

Pick the one that fits the job.

Not every problem needs the same answer. Here's what each option is good at, and what it isn't.

Option 01

Big-box or app.

Geek Squad, HelloTech, TaskRabbit
  • Wide availability
  • Posted prices for common installs
  • Different tech each visit
  • Subscription pressure
  • No accountability after the truck leaves
Option 02

DIY plus YouTube.

You, a forum thread, three browser tabs
  • Free if it works
  • You learn something
  • Hours of your time
  • Generic advice for a specific house
  • The hard part still isn't fixed
Option 03 · Mine

Red Cypress Pro.

A real engineer, written scope, the same number every time
  • One person, start to finish
  • Written scope and price before work
  • 90-day workmanship guarantee
  • Documentation you keep
  • I answer when you call back
For the home · Case study 01

A retired officer's good used computer, set up properly at home.

$250
Hardware
$150
My fee
1
In-home visit

Lee, a retired law enforcement officer, didn't need a new machine. He needed the right one. I helped him source a clean used Lenovo ThinkPad for $250, then came to his house to set it up: bloatware removed, password manager seeded with his logins, personal photos migrated off his old device intact. One visit, done.

"I just need a computer that works, and someone to help me get set up on it."
, Lee, retired law enforcement officer
Read the case study

Whether it's your living room or your boardroom, the standard stays the same.

For the office · Case study 02

Two HR systems, one source of truth.

~50
Employees migrated
2→1
Systems consolidated
$3K
Fixed-fee engagement

TCP had their HR stack split across WorkBright and a half-configured Zoho People. Onboarding, documents, clearances, and PTO were tracked in two places, always slightly out of sync. I moved everything into one authoritative platform in four weeks, with a written scope and 50/50 billing.

"We knew what was happening at every step. No surprises on the invoice."
, TCP leadership
Read the case study See small-business services
Fit

Who Red Cypress Pro is for, and isn't.

A good fit

Built for these households and offices.

  • Hybrid-work households where the WiFi has to hold during a school Zoom and a client call at the same time.
  • Small offices of 3 to 15 people that have outgrown a Dropbox and a nephew.
  • Retirees and parents who want a calm, patient explanation and someone to call when the iPad acts up.
  • Historic-home owners who need someone to document what's actually in the walls before fixing it.
  • People who've been burned by a no-show, an upsell, or a "tech" who didn't know what he was doing.
Not a fit, and who is

Honest about my limits.

  • Looking for the cheapest hour, full stop. TaskRabbit and Thumbtack price-anchor below where I can responsibly work.
  • Want a debate partner on cable runs and brand picks. I'll happily explain my choices, but I'm not bidding against your forum thread.
  • Companies of 25+ seats with formal RFPs and 24/7 SLAs. A managed-IT firm is the right shape for that.
  • Apartment renters with a single router complaint. The ISP's tech truck is closer and free.
10+
Years experience
Computer engineering experience before founding Red Cypress Pro.
$40
Remote Rescue
Most small problems fixed in twenty minutes on video. Credited toward larger work.
90
Day guarantee
Workmanship warranty on every install. Breaks through normal use? I fix it free.
1
Person on the other end
Same name on the phone, on the truck, and on the invoice.
Start a project

Tell me what you're thinking.

A new WiFi install, a smart-home upgrade, a home theater, a small-office migration. The first conversation is free and there's no obligation. I'll reply the same day.

  • Call or text for a five-minute scope, same-day reply during business hours.
  • In-home walkthrough for large projects, $75, credited back if you hire me.
  • Written proposal with fixed fees where possible, honest time-and-materials where fixed doesn't fit.
  • No surprise invoices, if scope changes, we agree in writing before anything gets added.

Project inquiry

Free. Same-day reply. No commitment.

WiFi
Smart home
Theater
Office IT
Hurricane prep
Other
Call (225) 208-8822 to start
Or text, same number. I'll reply the same day.
The person on the other end

Hi, I'm Russell.

Over a decade of computer engineering experience. I started Red Cypress Pro because Baton Rouge homes and small offices deserve the same care a good tech team gives its own infrastructure, one person who picks up, gets it right, and writes it down.

More about me
Ready?

One call ends most frustrations.

Start with a $40 Remote Rescue, twenty minutes one-on-one with a real engineer on video. Most frustrations end on the call. If they don't, your $40 is fully credited toward your first hour of on-site labor.

Russell Loading…